I am still waiting for delivery and Alibaba have not contacted me
การดอบกลับจากซัพพลายเออร์ :
Dear Martin
I completely understand your disappointment.
We have already provided the logistics documents. The goods are currently undergoing customs clearance at the port in the UK and are waiting to be released. I am also very anxious and I really want you to receive the goods as soon as possible. Your goods were not lost; they just need some time. I'm truly sorry for the delay.
13 Nov 2025